Refund Policy

At 1Wireless, we aim to provide the best service possible to our customers. Therefore, we have established a clear policy for refunds and cancellations.

Our policy allows for full cancellations and refunds if your order has not yet been shipped. If you decide to cancel your order during this time, we will process a full refund of any payments you have made.

Once your product has been shipped, cancellations are no longer possible due to our commitment to swift and efficient delivery.

In the event you receive a defective or broken device, we offer an exchange policy. You can exchange it for a new one within 30 days of receipt with proof.

Thank you for choosing 1Wireless. We value your business and are committed to ensuring your satisfaction with our products and services.